Shipping policy

Shipping Policy

Thank you for shopping with ALTHEA. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

UK Shipping

We offer standard and express shipping options within the United Kingdom.

Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days

Shipping costs are calculated at checkout based on your order and delivery address.

International Shipping

We ship to many countries worldwide. International delivery times vary depending on the destination.

Europe: 5–10 business days
Rest of World: 7–14 business days

Please note that international shipping times are estimates and may be affected by customs processing in your country.

Customs, Duties & Taxes

ALTHEA is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer and are determined by your local customs authority.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at [your contact email] and we will do our best to resolve the issue promptly.